Missed Appointment Policy
1st Time "No Show"
IT'S ON US! No worries... We all get busy and forget.
2nd Time "No Show"
50% DUE. We hate you missed your appointment. As a favor, we will only charge you half before scheduling your next appointment.
3rd Time "No Show"
100% DUE. We miss you!!! But our stylists have been waiting...We will charge you 100% of the missed appointment before scheduling a future appointment.
24 Hour Cancellation Policy
1st Time "Last Minute Cancellation"
IT'S ON US! No worries...
2nd Time "Last Minute Cancellation"
50% DUE. We hate that you were unable to make it to your appointment. As a favor, we will only charge you half before scheduling another appointment.
3rd Time "Last Minute Cancellation"
100% DUE. You were missed!!! We will charge you 100% of the cancelled appointment before scheduling a future appointment.
ATTENTION PARENTS! We love children and we want to keep them safe! We have a policy that helps ensure that. We ask that children only accompany parents or adults when receiving services. This ensures the safety of your child, as well as maintains a professional atmosphere for other guests receiving services.
Illness Prevention Strategy
Thank you for being a valued guest of our salon company. We care about your health, as well as, ours. Therefore, we have implemented a prevention strategy to do our part in preventing the spread of illness. We ask that you reschedule your appointment if you are ill and we ask that you are understanding if we need to reschedule your appointment due to a stylist's illness. We are not allowing our staff to work if they are ill. Please do not be offended if we are not shaking hands at this time. We appreciate your understanding and patience!